Richard Kappel BlogWriting from Richard Kappel on software decisions, AI implementation, and practical systems.https://richkapp.com/How founders should use AI, without making the team numbhttps://richkapp.com/blog/how-founders-should-use-ai-without-making-the-team-numb/https://richkapp.com/blog/how-founders-should-use-ai-without-making-the-team-numb/A practical operating lens for founders who want AI to remove real friction, sharpen team leverage, and avoid another half-owned automation experiment.Fri, 24 Apr 2026 00:00:00 GMTBuild versus buy is usually the wrong questionhttps://richkapp.com/blog/build-versus-buy-is-usually-the-wrong-question/https://richkapp.com/blog/build-versus-buy-is-usually-the-wrong-question/The better question is where the business creates value, where software creates drag, and which decision leaves the team with clearer ownership and less waste.Wed, 22 Apr 2026 00:00:00 GMTWhat operators actually need from custom softwarehttps://richkapp.com/blog/what-operators-actually-need-from-custom-software/https://richkapp.com/blog/what-operators-actually-need-from-custom-software/Operators do not need more dashboards. They need clearer handoffs, fewer duplicated steps, and systems that respect how the real work gets done.Mon, 20 Apr 2026 00:00:00 GMT