Legal
Privacy Policy
Last updated: June 2026
This policy explains what information richkapp.com collects, how it is used, and how to contact Richard Kappel about it. The short version: RichKapp collects the minimum needed to run the site, respond to inquiries, manage bookings, deliver Perspective advisory work, and deliver small website creation projects. Data is not sold.
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Who is responsible for your data
Richard Kappel is responsible for data handled through richkapp.com, booking.richkapp.com, the contact form, booking flow, Perspective advisory work, and website creation inquiries or projects. Questions can be sent through the contact page or to hello@richkapp.com.
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What data is collected
Contact and inquiry data
When someone uses the contact form or emails Richard, RichKapp may receive their name, email address, message, company or project details, and any information they choose to include.
Booking data
When someone books a session, RichKapp may collect name, email address, selected session type, time slot, booking token, cancellation status, and scheduling notes needed to manage the booking.
Perspective advisory data
During advisory work, clients may voluntarily share business context, ideas, goals, concerns, operational details, personal context, or other information needed for a useful conversation. This is used to prepare for and deliver the work. Private client details are not sold or used for public marketing without permission.
Website creation project data
For website creation work, clients may provide brand information, copy, images, domain or hosting context, business details, and project requirements. This information is used to scope, design, build, revise, and deliver the website. Clients should not send passwords, payment card numbers, or sensitive credentials through the public contact form.
Payments and records
When paid work is arranged, payment processing may happen through Stripe or another agreed payment method. RichKapp does not store full credit card numbers. Basic business records such as invoice status, payment status, scope, and project communication may be retained for accounting and service history.
Analytics and cookies
Google Analytics is consent gated. If a visitor declines analytics, the analytics script is not loaded. Authentication and booking flows may use necessary cookies or tokens to keep sessions secure and allow booking management.
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What is not collected or sold
- No data is sold.
- No advertising or retargeting pixels are used.
- No analytics script is loaded unless the visitor allows analytics.
- No full payment card details are stored on RichKapp servers.
- No private client notes are sent to GA4.
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Third-party services
RichKapp may use the services below to run the site, booking flow, emails, payments, and analytics. Each provider handles data under its own privacy policy.
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How data is used
- Respond to inquiries.
- Schedule, confirm, manage, or cancel bookings.
- Deliver Perspective advisory sessions.
- Scope, design, build, revise, or support website creation projects.
- Send necessary service emails.
- Process payments and maintain accounting records.
- Keep the site and booking flow secure.
- Improve the site through aggregate, consent based analytics.
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How long data is kept
Contact messages are kept as long as needed to respond and maintain reasonable business records. Booking and payment records are kept for scheduling history, accounting, and legal obligations. Website project materials are kept as long as useful for delivery, support, portfolio records, or agreed future work unless deletion is requested and retention is no longer required.
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Client confidentiality
Perspective advisory work and website creation projects often involve unfinished ideas, private context, business strategy, and sensitive project details. RichKapp treats that information as confidential and does not publish it, turn it into public case studies, or use it in marketing without permission.
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Your rights
- Request a copy of the data held about you.
- Request correction of inaccurate data.
- Request deletion where retention is not legally or operationally required.
- Cancel a booking using the link in the confirmation email.
- Ask questions about how information is handled.
To exercise these rights, use the contact page or email hello@richkapp.com.
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Changes to this policy
If this policy changes in a material way, the updated date at the top of this page will change. Continued use of the site after changes are posted means the updated policy applies.